Account
Plans and credits
How HintCall credits are counted, what each plan includes, daily limits and bonus credits, and how to upgrade, pause or cancel your plan.
Checked against HintCall desktop 0.1.1 and the web app on 27 October 2026
How credits work
- Every new account gets 15 free credits. No card needed.
- One credit is one minute of a live interview session or a mock interview.
- A live session counts from the first moment HintCall does something for you: the first transcript, answer, typed question or snap. It is billed per started minute, and it stops when you press Finish.
- Mock interviews are billed from start to end. Sessions where we hear no answer from you are not charged.
- The warm-up call in the desktop app uses no minutes.
Your balance shows on the desktop toolbar (the ring), on Home and at the bottom of the web app sidebar.
Plans
Open Plan & billing in the web app to see your plan and choose another. Prices depend on where you are:
Outside India
| Plan | Monthly | Every 3 months | Includes |
|---|---|---|---|
| Unlimited | $49 | $117 $39 a month, billed every 3 months | Live interview copilot, up to 90 minutes a day. Sessions up to 60 minutes. Mock interviews, 2 hours a month. |
| Unlimited Plus | $69 | $165 $55 a month, billed every 3 months | Live interview copilot, up to 120 minutes a day. Sessions up to 90 minutes. Mock interviews, 3 hours a month. |
| Unlimited Max | $129 | $309 $103 a month, billed every 3 months | Live interview copilot, up to 180 minutes a day. Sessions up to 3 hours. Mock interviews, 4 hours a month. |
Prices in US dollars. Taxes may apply at checkout.
India
| Plan | Monthly | Every 3 months | Includes |
|---|---|---|---|
| Starter | ₹2,749 | ₹5,397 130 credits a month, billed every 3 months | 150 credits a month (1 credit = 1 minute). Live interview copilot. Mock interviews. One balance for live and mock sessions. |
| Unlimited | ₹3,499 | ₹8,399 About ₹2,800 a month, billed every 3 months | Live interview copilot, up to 90 minutes a day. Sessions up to 60 minutes. Mock interviews, 2 hours a month. |
| Unlimited Plus | ₹4,999 | ₹11,999 About ₹4,000 a month, billed every 3 months | Live interview copilot, up to 120 minutes a day. Sessions up to 90 minutes. Mock interviews, 3 hours a month. |
| Unlimited Max | ₹8,999 | ₹21,599 About ₹7,200 a month, billed every 3 months | Live interview copilot, up to 180 minutes a day. Sessions up to 3 hours. Mock interviews, 4 hours a month. |
Prices in Indian rupees. Taxes may apply at checkout.
Full details are on the pricing page.
Daily limits and bonus credits
- Unlimited plans never charge per minute or per interview. Each plan has a daily amount of live copilot time and a maximum length per interview.
- Daily reset: midnight UTC (5:30 AM IST).
- Every Unlimited plan: 1 device and 1 live session at a time.
- Past your daily limit? Top up with bonus credits and keep going (1 credit = 1 minute). Bonus credits never expire and work on every plan.
- India: Starter gives 150 interview minutes a month. First-time buyers may also see the Interview Pass, a one-time 60-minute pack.
Upgrade, downgrade, pause or cancel
- Upgrade any time. You pay the price difference minus your unused time, and a new billing cycle starts that day.
- Downgrade at your next renewal. You keep your current plan until then; there is no refund for the current period.
- Pause for 1 to 3 months instead of cancelling. You keep access until the period you paid for ends, nothing is charged while paused, and you can pause once every 6 months.
- Cancel any time in Settings → Billing. Your plan stays active until the end of the period you paid for.
Payments and receipts
Every payment is listed under Plan & billing → Payment history in the web app. In the desktop app, ⋯ → Credits and plan shows your plan and credits and lets you buy more.
Still stuck?
Open a ticket from Support in the web app, or email us. Tell us what you tried, which guide you were on, and whether you use a Mac or Windows. We usually reply within one working day.