Help Center
How can we help you?
Short guides with real screenshots, for the web app, mock interviews and the desktop app on Mac and Windows.
New to HintCall? Start here
All guides
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Live interviews
- Call prep Add your resume, the role and the job description so every answer sounds like you. Read the guide
- Your first live interview Go live, press Answer, read the first line, then Finish. What each part of the toolbar does. Read the guide
- Snap the screen Coding problems, online tests and written questions: snap them, then press Answer. Read the guide
- Keyboard shortcuts Every key on Mac and Windows, so you never have to click the overlay. Read the guide
Account
- Preferences and privacy Appearance, where your history is kept, Phone view and your devices. Read the guide
- Plans and credits How credits are counted, what each plan includes, and how to change or cancel. Read the guide
- Troubleshooting The app can't hear the call, no answer appears, sign-in or update problems. Read the guide
Popular questions
The answers people look for most. More in the FAQ.
Talk to a person
Open a ticket from Support in the web app or email us. We usually reply within one working day. Tell us your operating system and what you tried.